 |
 |
 |
|
| Business Customers Packages |
|
|
 |
| Services Include |
|
Maintaining network server and Client computers |
|
Diagnose and troubleshoot PC systems
|
|
Diagnose and troubleshoot Server/Client Network issues. (i.e. Internet connectivity, user(s) unable to access shared folders, network printer not printing, etc.)
|
|
Configure standard Server/Client Network Equipment (Work performed On-Site)
|
|
Reconfiguration of ISP settings
|
|
Services that are covered included DHCP, DNS, RAS, VPN, *Active Directory, IIS (FTP), *IIS (WWW), and *Remote Work Place, *Share Point, and *Exchange
|
|
Standard Server administration (Covers User Account Creation, Domain joining, User security administration)
|
|
Configuration of Backup for each remote site
|
|
Standard Server administration (Covers User Account Creation, Domain joining, User Security Administration, Firewalls administrations)
|
|
Standard VPN diagnosis and Repair for remote users
|
|
Performing a regular disaster recovery plan
|
|
Respond within 24 hours with report of any incident
|
|
|
| Residential Price List |
| 1. |
Software service- software installation (includes Antivirus, Anti-spyware, firewall configuration, office suite, productivity software, etc.
|
| 2. |
Wireless router configuration – configure wireless router with secure key to prevent unwanted users from accessing confidential documents from your pc.
|
| 3. |
Remote PC troubleshooting – can’t figure out why your pc is running slow? Troubleshooting fee goes towards fixing the problem.
|
| 4. |
Quick Fix: 15 minutes Max. Miscellaneous problems. Note: if time exceeds 30 minutes, regular service charges will apply.
|
| 5. |
Virus/Spyware removal – Clean virus and spyware off your pc.
|
| 6. |
Basic PC training- (schedule) 30 Minutes |
|
|
|
Disclaimer:
COMPUTERREPAIRLIVE (CRL) IS NOT RESPONSIBLE FOR ANY THIRD PARTY SOFTWARE SUPPORT WHICH
INCLUDES (QUICKBOOKS). CRL DOES NOT SUPPORT THIRD PARTY APPLICATIONS.
CRL ONLY PROVIDES HELP DESK SUPPORT AND REMOTE ACCESS SUPPORT. CRL DOES NOT PROVIDE
ONSITE SUPPORT.
CUSTOMER IS RESPONSIBLE FOR ANY ADDITIONAL HARDWARE REQUIREMENTS, COMMITMENTS, AND FEES
THAT MAY BE GENERATED DURING SERVICE CALL. NO LOCAL SUPPORT IS PROVIDED FOR ANY OUT OF
STATE OR OVERSEA REMOTE ACCESS SUPPORT.
CUSTOMER WILL NEED TO PROVIDE CRL WITH A LIST OF EMPLOYEES, ACCESS LIST AND SECURITY
CONFIGURATIONS. CRL WILL ALSO NEED ALL NETWORK INFORMATION/CONFIGURATION FOR PRIOR
NETWORK ENVIRONMENT (I.E. ROUTER SETTINGS, ISP, USER NAMES AND PASSWORDS.)
CRL IS NOT RESPONSIBLE FOR ANY DATA LOSS - IT IS THE CUSTOMER’S RESPONSIBILITY TO HAVE
AN UPDATED BACKUP BEFORE THE SCHEDULED REMOTE SERVICES DATE.
Please read our disclaimer
|
|
|
|
|
 |
 |
Technical News - digg.com
|
|
© 2007, Computer Repair Live. All rights reserved.